📱 Now Offering Text Message Support!
We’re excited to roll out a brand new way to get in touch with us — you can now text us for service! Whether you’re working remotely, on-site, or just prefer texting over calling or email, getting support is now quicker and more convenient than ever.
✅ How It Works
Just send a text message to our support number:
📞 +1 (772) 255-6900
After your first message, you’ll receive a reply from a second number — this will become your dedicated number for that support ticket. Be sure to continue texting with that number for all updates and replies.
Don’t worry — if you accidentally text the original number again within the first minute it will still update the service ticket, After one minute it will try to open another service ticket.
💬 What You Can Send
You can send:
- Text messages
- Photos
- Videos
Everything you send is added directly to the support ticket, so our team can assist you faster and with more context.
You’ll also receive real-time updates and replies — all through text.
📩 When It’s Resolved
Once your issue is resolved, you’ll get a notification that your support ticket has been closed.
Still need help? No problem — just reply to the same message thread and it’ll re-open your ticket.
🔁 Need Help Again?
The next time you need service, just text +1 (772) 255-6900 again and a brand new ticket will be created for your new request.
We’re always working to make support easier for our clients — and this new text feature is just one more way we’re making that happen. Try it out today!
